We're email-led. Every enquiry — referrals, commissioner queries, support-provider applications, families looking for help — comes into the same inbox and gets a personal reply within two working days.
Each option below opens a new email with a pre-filled subject line, so your message goes to the right team faster.
For social workers, CPNs, hospital discharge teams, housing options, probation. Or use the smart referral form on the Referrals page.
Email referrals → CommissioningLocal authorities, ICBs, NHS placement teams. Block contracts, spot purchases, bespoke arrangements.
Email the commissioning team → PersonalSelf-referral, or a family member trying to help. No jargon needed — just tell us what's going on.
Email us → PartnershipsIf you're a qualified mental health support provider and want to operate in our homes, start here.
Apply to partner → VisitsCommissioners, referrers and families are welcome to visit our properties before placing a referral.
Request a visit → CareersRegister interest for future roles, or ask about current opportunities.
Email careers → PressJournalists, researchers, sector colleagues — we're happy to talk on the record about supported housing.
Email press → Anything elseIf none of the above fit, just send us a message and we'll route it internally.
Email us →This form composes the email for you. You'll review and click send from your own email client — nothing is sent automatically.
For genuine emergencies relating to a property where a resident is already placed, contact us via the standard out-of-hours route given to residents and support providers.